How to Add and Edit CMS Items

Use this guide when you want to add, edit, or remove repeatable content on your site, such as reviews, gallery images, FAQs, locations, industries, or similar CMS items.

What this guide covers

• Opening the right CMS item area in WordPress
• Adding a new item using Customer Reviews as the example
• Filling out the OCF fields that control how the item appears on the site
• Publishing a new item or updating an existing item
• Removing an item from the site when you no longer want it shown

Before you start

Decide which type of item you want to manage. In WordPress admin, these appear as separate sidebar menus, such as Gallery, Customer Reviews, and Questions Answered. The exact fields change by item type, but the workflow is the same.

How to add a new CMS item

1. Open WordPress admin for your site.
2. Click the item type you want to manage, such as Customer Reviews, Gallery, or Questions Answered.
3. Click the add button for that item type. For reviews, this is Add Customer review.
4. Add a clear title. This is mainly used inside WordPress so the item is easy to find later.
5. Fill out the OCF Fields for that item. For reviews, this can include review text, author, rating, source, URL, and date.
6. Use the Order field if you want to control the display order. Lower numbers usually appear earlier.
7. Click Publish when you are ready for the new item to appear on the site.

How to edit an existing CMS item

1. Open the item type in WordPress admin.
2. Click the existing item you want to change.
3. Update the title or OCF Fields.
4. Click Update to save the changes.

How to remove a CMS item

Open the item in WordPress and use Move to Trash when you no longer want it to appear on the site. You can also return to the item list, hover over the item, and use Trash if that option is shown.

Notes

• Gallery items usually include image fields.
• FAQ items are listed under Questions Answered and usually include question and answer fields.
• Review items usually include review text, author, rating, source, URL, and date fields.
• Saving a CMS item updates the OCF site content and may purge the site cache. If the live site does not update immediately, refresh the page after a moment.
• Only publish real customer-facing content. Draft or unfinished examples should not be published to the live site.

Updated on: 06/07/2026