How to Set Up Contact Form Emails

Use this guide when you want contact form submissions from your site to be sent to the right email address.

What this guide covers

• Opening the contact form notification settings for your V2 site
• Adding or updating the email address that receives form submissions
• Saving the contact form email settings
• Testing the contact form from the live site

Before you start

Choose the email address that should receive contact form submissions. This is usually the business owner, front desk, sales inbox, or another shared inbox.

How to do it

1. Open your site in WordPress admin.
2. Go to the contact form notification settings shown in the guide.
3. Add the email address that should receive new contact form submissions.
4. Save the changes.
5. Submit a test contact form entry from the live site.
6. Check the inbox to confirm the message arrived.

Notes

• If you migrated your site to your own hosting, make sure SMTP is set up correctly using this guide: How to Set Up SMTP With FluentSMTP.
• Use an inbox the business checks regularly.
• If the email does not arrive, check spam or junk first.
• If messages still do not arrive after saving and testing, contact support so we can review the site email setup.

Updated on: 06/07/2026