> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://1clickwebsite.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Add and Edit CMS Items

Use this guide when you want to add, edit, or remove repeatable content on your site, such as reviews, gallery images, FAQs, locations, industries, or similar CMS items.

## Before you start

Decide which type of item you want to manage. In WordPress admin, these appear as separate sidebar menus, such as Gallery, Customer Reviews, and Questions Answered. The exact fields change by item type, but the workflow is the same.

## How to add a new CMS item

### 1. Open your dashboard

Go to the [1ClickWebsite dashboard](https://www.1clickwebsite.ai/dashboard).

![Open your dashboard.](https://storage.crisp.chat/users/helpdesk/website/-/f/c/7/0/fc704c7013d56800/j7kh9myorz2fzknfl5bu9a-step-1-_15ts9fv.jpg)

### 2. Select your site

Open the website you want to manage from the website list.

![Select your site.](https://storage.crisp.chat/users/helpdesk/website/-/f/c/7/0/fc704c7013d56800/j7kh9myorz2fzknfl5bu9a-step-2-_114dqem.jpg)

### 3. Open WordPress admin

Click **WP Admin** on the site details page.

![Open WordPress admin.](https://storage.crisp.chat/users/helpdesk/website/-/f/c/7/0/fc704c7013d56800/j7kh9myorz2fzknfl5bu9a-step-3-_ttn4vd.jpg)

### 4. Choose the CMS item type

In the WordPress sidebar, open the item type you want to manage, such as **Customer Reviews**, **Gallery**, or **Questions Answered**. This example uses Customer Reviews.

![Choose the CMS item type.](https://storage.crisp.chat/users/helpdesk/website/-/f/c/7/0/fc704c7013d56800/j7kh9myorz2fzknfl5bu9a-step-4-_5xb1os.jpg)

### 5. Add a new item

Click the add button for that item type. For reviews, click **Add Customer review**.

![Add a new item.](https://storage.crisp.chat/users/helpdesk/website/-/f/c/7/0/fc704c7013d56800/j7kh9myorz2fzknfl5bu9a-step-5-_56bu7s.jpg)

### 6. Fill out the item fields

Add a clear title so the item is easy to find in WordPress. Fill out the **OCF Fields**. For reviews, these can include the review text, author, rating, source, URL, and date.

Use the **Order** field if you want to control the display order. Lower numbers usually appear earlier.

![Fill out the item fields.](https://storage.crisp.chat/users/helpdesk/website/-/f/c/7/0/fc704c7013d56800/j7kh9myorz2fzknfl5bu9a-step-6-_1bj1u92.jpg)

### 7. Publish the item

Review the content, then click **Publish** when you are ready for it to appear on the site.

![Publish the item.](https://storage.crisp.chat/users/helpdesk/website/-/f/c/7/0/fc704c7013d56800/j7kh9myorz2fzknfl5bu9a-step-7-_odupw.jpg)

## How to edit an existing CMS item

1. Open the item type in WordPress admin.
2. Click the existing item you want to change.
3. Update the title or OCF Fields.
4. Click Update to save the changes.

## How to remove a CMS item

Open the item in WordPress and use Move to Trash when you no longer want it to appear on the site. You can also return to the item list, hover over the item, and use Trash if that option is shown.

## Notes

- Gallery items usually include image fields.
- FAQ items are listed under Questions Answered and usually include question and answer fields.
- Review items usually include review text, author, rating, source, URL, and date fields.
- Saving a CMS item updates the OCF site content and may purge the site cache. If the live site does not update immediately, refresh the page after a moment.
- Only publish real customer-facing content. Draft or unfinished examples should not be published to the live site.